Freedom of information response
Sheltered Housing
Q1 – How many Sheltered schemes?
Q2 – What is the age criteria for schemes?
Q3 – How many staff do you have for Sheltered Housing?
Q4 – What is the ratio of staff to residents?
Q5 – Are staff on site and if so how often are they onsite?
Q6 – What support do staff give residents?
Q7 – Have you gone with more digital solutions?
Q8 – Do you give a breakdown of your service charges to show individual prices e.g. gas, elect, communal, etc?
Q9 – What salary are your officers on?
Q1 – How many Sheltered schemes? 29
Q2 – What is the age criteria for schemes? 50 plus
Q3 – How many staff do you have for Sheltered Housing? 19 Sheltered housing officer 2 part time 3 days a week and 1 part time 4 days a week
Q4 – What is the ratio of staff to residents? 66.31
Q5 – Are staff on site and if so how often are they onsite? Staff are on site daily for either am or pm
Q6 – What support do staff give residents? Support is varied from managing their tenancy to sign posting to other services
Q7 – Have you gone with more digital solutions? Yes
Q8 – Do you give a breakdown of your service charges to show individual prices e.g. gas, elect, communal, etc? No, this is currently unavailable
Q9 – What salary are your officers on? Band E