Freedom of information response

Social Care Systems

Publication date: 
Thursday 6 July 2023
Request: 

1. Who is the supplier of your current Adults social care case management system?

2. Do you have any plans to replace this system in the next 3 years?

3. Who is the supplier of your current Adults social care finance system?

4. Do you have any plans to replace this system in the next 3 years?

5. Who is the supplier of your current Children's social care case management system?

6. Do you have any plans to replace this system in the next 3 years?

7. Who is the supplier of your current Children's social care finance system?

8. Do you have any plans to replace this system in the next 3 years?

9. Who is the supplier of your current Education system?

10. Do you have any plans to replace this system in the next 3 years?

11. Do you have a backlog of Children's social care Subject Access Requests?

12. If so, approximately how many and what is the estimated date that this backlog will be cleared?

13. Do you use eLearning tools to support the use of your Children's and / or Adults Social Care case management systems?

14. If so, please specify. If not, do you have any plans to procure such tools in the next three years?

Response: 

1. Who is the supplier of your current Adults social care case management system? Liquid Logic

2. Do you have any plans to replace this system in the next 3 years? No

3. Who is the supplier of your current Adults social care finance system? ContrOCC - OCC

4. Do you have any plans to replace this system in the next 3 years? No

5. Who is the supplier of your current Children's social care case management system? Liquid Logic

6. Do you have any plans to replace this system in the next 3 years? No

7. Who is the supplier of your current Children's social care finance system? ContrOCC - OCC

8. Do you have any plans to replace this system in the next 3 years? No

9. Who is the supplier of your current Education system? Access Group

10. Do you have any plans to replace this system in the next 3 years? Yes

11. Do you have a backlog of Children's social care Subject Access Requests? – No

12. If so, approximately how many and what is the estimated date that this backlog will be cleared? – N/A

13. Do you use eLearning tools to support the use of your Children's and / or Adults Social Care case management systems? Yes

14. If so, please specify. If not, do you have any plans to procure such tools in the next three years? We use Nimble to produce our own in-house elearning modules.

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Request reference:
FOI 12896