Freedom of information response

Telehealth, Telemedicine and Telecare

Publication date: 
Tuesday 25 August 2020
Request: 
  1. Does your organisation commission a community equipment service?
    1. Yes
    2. No
  2. If yes, who is the lead (please provide contact details):
    1. Commissioner
    2. Contract Manager
  3. Who do you commission the service from, who is the current contract holder? Please provide details.
  4. When is the contract due to be re-tendered?
  5. What geographic area does your commissioned community equipment service cover?
  6. Do you specify any quality standards as part of the contract and procurement process?
  7. Who is your Chief Digital officer? Please provide contact details.

Telecare

  1. Does your organisation commission or deliver a telecare service?
    1. Yes
    2. No
  2. If yes, who is the lead (please provide contact details):
    1. Commissioner
    2. Contract Manager
  3. Who do you commission the service from, who is the current contract holder? Please provide details.
  4. Do you specify any quality standards as part of the contract and procurement process?
  5. When is the contract due to be re-tendered?
  6. Are you aware of the switch from analogue to digital and are you preparing for this?
  7. Is your commissioned service using assistive technology and the Internet of Things to support service users to remain independent?
  8. Have you evaluated any of your programmes of work?
    1. If yes, please share the link to your evaluation.

Telehealth/Telemedicine

  1. Does your organisation commission or deliver a telehealth/telemedicine programme.  This includes remote health monitoring, apps and video solutions.
  2. If yes, who is the lead (please provide contact details):
    1. Commissioner
    2. Contract Manager
  3. Who do you commission the service from, who is the current contract holder? Please provide contact details.
  4. Do you specify any quality standards as part of the contract and procurement process?
  5. When is the contract due to be re-tendered?
  6. Please provide a list of the key Telehealth/Telemedicine products that you are using?
  7. Have you evaluated any of your programmes of work?
    1. If yes, please share the link to your evaluation.
Response: 
  1. Yes

Unfortunately we are unable to provide in full the information you have requested.  We do hold the information but an absolute exemption applies. Personal Information (Section 40,2).  Please see details below.

  1. Essex Cares Limited  
  2. 31st March 2023
  3. Thurrock
  4. Yes

Unfortunately we are unable to provide in full the information you have requested.  We do hold the information but an absolute exemption applies. Personal Information (Section 40,2).  Please see details below.

Telecare

Yes

Unfortunately we are unable to provide in full the information you have requested.  We do hold the information but an absolute exemption applies. Personal Information (Section 40,2).  Please see details below.

  1. Red Alert Telecare
  2. Yes
  3. 31 July 2021
  4.  Yes
  5. Yes
  6. Not as yet, will be in the future
    1. N/A

Telehealth/Telemedicine

  1. No
  2. N/A
  3. N/A
  4. N/A
  5. N/A
  6. N/A
  7. N/A
    1.  

Unfortunately we are unable to provide in full the information you have requested.  We do hold the information but an absolute exemption applies.  Personal Information (Section 40,2)

Personal data of any other person (third party data) is exempt under section 40(2) if disclosure would breach one of the data protection principles. This aspect of Section 40 is an Absolute Exemption and is therefore not subject to the Public Interest Test.

The names of officers working for the Council is personal data specific to them. It is therefore subject to the provisions of the Data Protection Act. Information can be withheld if its disclosure would be likely to breach one or more of the Principles of the Data Protection Act. There is no prior expectation on the part of team Managers (or other officers working below the level of Director) that their names and job titles / positions would be published into the wider public domain under FOI. A disclosure made under FOI constitutes a publication to the world at large. We believe that to disclose this would be likely to breach the first Principle of the Data Protection Act by unfairly contravening their right to privacy and confidentiality in the work place.

However, in the interests of transparency we are able to share details relating to senior officers (Director  level and above). For these officers, there is already a greater expectation of openness about their role given their level of accountability for service provision and budgetary decision making.

For your information please see the below link which outlines staff details of Director and above: https://www.thurrock.gov.uk/chief-executive-directors-and-services

A contact email for Adult Social Care is: social.care@thurrock.gov.uk

You are free to use any information supplied to you for your own use, including non-commercial research purposes. However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner.

Where the copyright is owned by Thurrock Council, you must apply to the Council to re-use the information.  Please email information.matters@thurrock.gov.uk if you wish to re-use the information you have been supplied. For information where the copyright is owned by another person or organisation, you must apply to the copyright owner to obtain their permission.

Request reference:
FOI 10148