Freedom of information response

Xantura Early Help Profiling System

Publication date: 
Monday 30 March 2020

1. Please provide details regarding:

a. The time frames over which the EHPS has been used (including in trial form, and current usage);

b. The type, classification, sources of data used by the EHPS, as well as the number of people enrolled in the EHPS and the number of data fields per person;

c. The number of alerts/case summaries generated by the EHPS in the last 12 months, and the number confirmed correct;

d. Any processes to obtain consent with respect to the sharing of data between different departments, agencies or local authorities;

e. Any processes by which assessments made by the EHPS are subject to human review;

f. Any processes by which individuals are informed about the manner in which their personal information has been utilised by the system to make any kind of assessment that may affect how council services interact with them

2. Where possible, please also provide:

a. Any reports and/or evaluations relating to the EHPS;.

b. Any impact assessments relating to the EHPS;

c. Any policy documents relating to the EHPS;

d. Any contracts relating to the EHPS.

3. Has the EHPS been funded externally (e.g. through grants), currently or previously? If Yes, please provide details.



a. Approx 4 years

b. There is no enrolment process for EHPS – that’s not how it works.

c. We are unable to confirm the exact number of case summaries generated over the last 12 months since some of the summaries can be self-served by relevant professionals within the organisation. However, historical tests have proved that the system is around 80-85% accurate.

d. DSAs are in place with the various data providers where relevant.

e. All assessments are subject to human review.

f. A statement of fair processing is on our Corporate web-site:  


a. We are unable to provide these at this time.

b. We are unable to provide these at this time.

c. We are unable to provide these at this time.

d. In issuing our response the Council has applied S43 of the Freedom of Information Act

3. No

Section 43 (2):

The Council are of the view that the release of the information in scope of your request would prejudice its own commercial interests and the commercial interests of the other parties involved. The reasons for this have been captured below under the public interest test section.

Public Interest Test:

The Council have considered the public interest test in relation to section 43 (2) in releasing the information in scope of your request. The outcome of this is below.

  • Public interest in disclosure:

    • Accountability for spending of public money. There is a public interest in this generally.

    • Where a public authority is purchasing goods/services there is a public interest in ensuring value for money is achieved.

  • Public interest to maintain the exemption:

    • Public authorities are major purchasers of goods and services and providing a full copy of a contract would be detrimental to the Council, as if the price or details of a contract were disclosed, it would hinder the Councils ability to receive multiple bids for future contracts and/or could limit the variation of bids supplied putting the Council at a disadvantage.

    • Companies compete by offering something different from their rivals. That difference could be price/quality/specification. Information that identifies how a company has developed that unique element, is commercially sensitive. For example, where a company competes on price, it may be that the final price charged is readily available, however information disclosing how the company is able to offer the product at that price may not be.

    • Companies should be able to compete fairly on a level playing field. If the details of a previous contract are publicly available then this would put the current contractor at a commercial disadvantage.

Based on the above, it is the Council’s view that there is a stronger public interest to maintain the use of the exemption for section 43 (2).

You are free to use any information supplied to you for your own use, including non-commercial research purposes. However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner.

Where the copyright is owned by Thurrock Council, you must apply to the Council to re-use the information.  Please email if you wish to re-use the information you have been supplied. For information where the copyright is owned by another person or organisation, you must apply to the copyright owner to obtain their permission.

Request reference:
FOI 9881