Help after leaving hospital

Recovery from illness

Most people are able to leave hospital and return to the community without needing extra support or services. Other people may need additional advice, support or services to help them.

From the day you're admitted into hospital, the staff involved in your care will work with you to assess the health and social care needs you'll have when you leave the hospital.

Preparing to leave hospital

If you would like to arrange your own care and support, our hospital social work team will be happy to give information and advice.

If you were getting social care support before you went into hospital and there are no changes to your needs, the nurse looking after you will contact our hospital social work team for this to be restarted.

If you were not receiving help before you went into hospital, or you now need more help, you can ask the nurse to refer you to our hospital social work team so they can arrange to assess your needs.

Assessing your needs

An assessment of your needs will include giving advice and guidance to help you:

  • regain your independence
  • learn new skills and abilities for everyday living
  • develop new skills to help with the effects of your illness or injury
  • find support and services to help with your on-going needs in the community

Hospital Social Work Team

Our Hospital Social Work Team takes referrals for patients in the following hospitals:

  • Basildon and Thurrock University Hospital (BTUH)
  • Thurrock Community Hospital
  • Mayflower Community Hospital
  • Brentwood Community Hospital

You can contact the team from 9am to 5pm, 7 days a week, except Christmas day.

Hospital Social Work Team

: 01268 394 747

If you've been admitted to a hospital that's not listed above, and you have a question about adult social care in Thurrock, you should contact us below.

Thurrock First

: 01375 511 000


Main opening hours are Monday to Friday, from 9am to 5pm.

Limited service on Monday to Friday from 7am to 9am and 5pm to 7pm, and on weekends and bank holidays from 7am to 7pm.

Read more about Thurrock First.