Report potholes

We will investigate reported potholes on Thurrock's roads.

After investigating we will make a decision on the action to be taken based on:

  • the size and type of problem
  • the category of the road
  • the level of risk to the public

You can report a pothole online – we investigate reports within 3 working days.

Report online

The quickest and easiest way to report a highway problem is online.

You don't need an account, simply zoom-in on the outline of Thurrock and – if the problem hasn't been reported already – make a new report by using the map to show where the problem is. Tell us as much as you can about the problem to help us investigate. You can check back later for progress updates.

Report a highway problem