Freedom of information response

Community Directory Website

Publication date: 
Thursday 8 February 2024
Request: 

1. Does your Local Authority host a website platform for:
• Local Offer (Special Educational Needs Disabilities (SEND) support) YES/ NO
• Family Information Service (for families to access information in the local area) YES/ NO
• Community Information Directory (local communities to access local events, clubs etc.) YES/NO
2. If no to question 1. are there plans to develop the web platform? YES/ NO
Please give details on which platform, timescale, how this will be commissioned and budget.
3. If yes to question 1. please provide the website address for each of the following, indicating if platforms are combined:
• Local Offer
• Family Information Service
• Community Information Directory
4. How is the website platform provided? State either in house, external provider or other?
• Local Offer (support SEND)
• Family Information Service
• Community Information Directory
5. For the website platforms which are provided by an external provider what is the name of the provider and what is the contract end date?
6. For the website platforms which are provided in- house are there plans to commission this externally?
7. If you stated ‘other’, please expand on the details?
8. What is the expenditure (£) for the following platforms in 2020 / 2021 / 2022 /2023?
Broken down into; hosting, maintenance, development.
• Local Offer (support SEND)
• Family Information Service
• Community Information Directory
9. Which department in the Local Authority holds the budget for the following platforms:
• Local Offer (support SEND)
• Family Information Service
• Community Information Directory
10. Please give a contact name, email address and telephone number for the responsible Officer for:
• Local Offer
• Family Information Service
• Community Information Directory

Response: 

1. Does your Local Authority host a website platform for:

• Local Offer (Special Educational Needs Disabilities (SEND) support) YES

• Family Information Service (for families to access information in the local area) YES

• Community Information Directory (local communities to access local events, clubs etc.) YES

2. If no to question 1. are there plans to develop the web platform? YES/ NO

Please give details on which platform, timescale, how this will be commissioned and budget. N/A

3. If yes to question 1. please provide the website address for each of the following, indicating if platforms are combined:

• Local Offer: SEND Local Offer | Ask Thurrock

• Family Information Service: Ask Thurrock

• Community Information Directory: Ask Thurrock

4. How is the website platform provided? State either in house, external provider or other?

• Local Offer (support SEND) - External Provider

• Family Information Service - External Provider

• Community Information - Directory External Provider

5. For the website platforms which are provided by an external provider what is the name of the provider and what is the contract end date?

Idox – see publicly available information re Current Contracts: Current contracts | Our contracts | Thurrock Council

6. For the website platforms which are provided in- house are there plans to commission this externally? N/A

7. If you stated ‘other’, please expand on the details?

8. What is the expenditure (£) for the following platforms in 2020 / 2021 / 2022 /2023?

Commercially sensitive, please refer to Current Contracts page for available information: Current contracts | Our contracts | Thurrock Council

Broken down into; hosting, maintenance, development.

• Local Offer (support SEND)

• Family Information Service

• Community Information Directory

9. Which department in the Local Authority holds the budget for the following platforms:

• Local Offer (support SEND) - Special Educational Needs & Disability Service

• Family Information Service - Family Information Service

• Community Information Directory - Family Information Service

10. Please give a contact name, email address and telephone number for the responsible Officer for:

• Local Offer

• Family Information Service

• Community Information Directory

Request reference:
FOI 13391