Performance
The tables below show how many requests for information we process within our target time.
In these tables for each type of request:
- 'Requests closed' is the total number of individual requests we completed processing, either by providing the information requested or by explaining why we are unable to do so
- 'Closed on time' is the total number of the requests closed that were closed within the expected time limit for processing
- 'Percentage on time' is the proportion of closed requests that were on time – 100% means all were on time, 0% means none were on time
Freedom of information requests 2023/24
The expected time limit for these requests is 20 working days.
| Period | Requests closed | Closed on time | Percentage on time |
|---|---|---|---|
| April to June | 241 | 236 | 98% |
| July to September | 242 | 238 | 98% |
| October to December | 273 | 264 | 99% |
| January to March | - | - | - |
Environmental information regulations requests 2023/24
The expected time limit for processing these requests is 20 working days.
| Period | Requests closed | Closed on time | Percentage on time |
|---|---|---|---|
| April to June | 2 | 2 | 100% |
| July to September | 3 | 3 | 100% |
| October to December | 3 | 2 | 67% |
| January to March | - | - | - |
Subject access requests 2023/24
The expected time limit for processing these requests is 1 calendar month.
| Period | Requests closed | Closed on time | Percentage on time |
|---|---|---|---|
| April to June | 37 | 31 | 84% |
| July to September | 30 | 27 | 90% |
| October to December | 33 | 32 | 96% |
| January to March | - | - | - |