Ordering and renewing library items

Your new Libraries website – launching on 1 April

We will be launching our new Libraries website on Wednesday 1 April. The site will not only have an improved look and feel, for the first time you will be able search the catalogue, join, log in to your account and borrow books from the homepage. Our existing Library webpages will be offline from Friday 20 March, in preparation for launching the new site. All your account information will be carried across on Friday 20, and will be there in the new site. The App will continue working throughout. We have more information on our website  

Renewing items

You can renew your books, films and music by logging-in to your library account.

Library catalogue – select 'Log In' option

Enter your library card number and PIN.

You can also renew items by phone or in person at any Thurrock library.

If you renew CDs and DVDs there will be an additional hire charge.

You may not be able to renew an item if:

  • the item has been requested by another person
  • you have renewed the item 10 times