Charity collection licensing

Street collection permits

If you are collecting money or selling goods for charitable purposes on a street or other public place, you will need a street collection permit.

In issuing street collection permits, we try to ensure that not more than 1 collection takes place in a particular location in Thurrock on any 1 day.

Additional permission will need to be obtained from the land owner, in order for a collection to take place.

Apply for a licence

You must apply for a licence at least 1 month prior to the first collection date.


There is no fee payable for a street collection licence.

After you have carried out a collection

You must submit a return of what has been collected and how much has been passed to the charity after any deductions.

This is a requirement even if no money is collected.

Failure to make a return may result in future collections being refused.

Check if a collection is authorised

You can check a street collection is licensed.

Making a complaint

If you have reason to complain about a street collection taking place in Thurrock, submit your complaint to the licensing team

In order for us to deal with you complaint effectively you will need to supply us with:

  • your name and telephone number
  • details of the date, time and place of the street collection you wish to complain about
  • details of what your complaint or problem is, including descriptions of collectors and charities that were being collected for

All complaints are dealt with in the strictest confidence and your details will not be released, but are required for us to contact you for further details.

Licensing team
Thurrock Council, Civic Offices, New Road, Grays, RM17 6SL.