Flood investigations

We have a duty to investigate floods that occur in Thurrock.

It isn’t possible to investigate all instances of flooding across the borough but we undertake a formal investigation if:

  • there has been internal flooding of a property on more than one occasion
  • there has been internal flooding of 5 or more properties during a single incident
  • the source or responsibility of a flooding incident is uncertain

Internal flooding means water entering a habitable building. It doesn't include the flooding of gardens and garages.

We don't have a duty to protect homes from surface water flooding but we can pursue works if it's appropriate and practical to do so.

Flood investigation reports

The following investigations have been undertaken: