We use a corporate scorecard to monitor our performance. It is a collection of performance indicators chosen to help us improve in our priority areas and understand and show our progress.
This helps us to:
- focus on the council's priorities
- set targets aimed at improving services
- identify and tackle poor or under-performance
- be accountable to our customers
- help ensure we provide value for money
- help decision makers effectively manage the services
The corporate scorecard is monitored monthly and the Corporate Performance Report is presented to each Cabinet meeting.
Independent expert opinions
We regularly ask local government experts for feedback on our plans and progress.
The Local Government Association peer challenge involves a small team of independent expert local government officers and councillors spending time with us to challenge what we do and share what they have learned. The team has no connection with Thurrock.
Corporate Peer Challenge 2022
Corporate Peer Challenge 2016-18
The Local Government Association Planning Advisory Service (PAS) was invited to take an in-depth look at our planning service and give feedback. For their review the PAS interviewed council officers, councillors, community representatives, business representatives and other partners.
Planning Peer Review 2023
A Local Government Association Finance Peer Challenge review was undertaken in 2017.
Finance Peer Review 2017