Noise nuisance

London Gateway construction works

Construction of a new shipping berth has begun at London Gateway Port. Work will continue until July 2024 as part of £350million investment expected to boost the local economy. During this period McLaughlin and Harvey, on behalf of DP World, will be using hammer piling with a non-metal pad to install steel tubular piles for a new quay wall.

Hammering will take place no more than 6 hours each day, avoiding times after 9pm and not at all between 11pm and 7am. Conditions affecting health and safety, such as weather and tidal movements, may result in works over-running later into the evening. McLaughlin and Harvey apologises for any inconvenience their work may cause.

For full details, including who to contact if you have concerns, go to DP World: London Gateway Berth Four Construction. If you wish to make a noise complaint to us, please tell us how the noise affects you inside your property along with specific dates and times you were disturbed by piling noise, so we can check records from noise monitoring equipment for those periods.

Noise complaint data

The tables below show the number of noise nuisance complaints received each month by our Environmental Protection service.

They also show the total number of all requests received by the service, which covers:

  • noise nuisance
  • smell or odour nuisance
  • smoke, grit or dust nuisance
  • light pollution
  • a property that is filthy or unsecure
  • asbestos
  • accumulations
  • contaminated land
  • planning consultations on environmental health matters

Noise nuisance complaints, 2020

Month Noise nuisance complaints Total service requests
January 2020 104 212
February 2020 71 154
March 2020 52 183
April 2020 145 236
May 2020 154 303
June 2020 186 329
July 2020 169 313
August 2020 217 341
September 2020 110 234
October 2020 70 166
November 2020 75 161
December 2020 54 119
Total 1,407 2,751

Noise nuisance complaints, 2019

Month Noise nuisance complaints Total service requests
January 2019 112 267
February 2019 64 224
March 2019 78 278
April 2019 112 275
May 2019 153 323
June 2019 139 297
July 2019 159 350
August 2019 205 392
September 2019 139 327
October 2019 90 251
November 2019 76 274
December 2019 73 153
Total 1,400 3,411

Noise nuisance complaints, 2018

Month Noise nuisance complaints Total service requests
January 2018 70 217
February 2018 63 210
March 2018 73 233
April 2018 126 337
May 2018 141 327
June 2018 149 354
July 2018 198 461
August 2018 172 341
September 2018 127 279
October 2018 136 300
November 2018 89 157
December 2018 69 203
Total 1,413 3,419