Sheltered housing

Coronavirus (COVID-19) – sheltered housing

For the safety of all our residents in sheltered housing and care homes, communal halls are closed and group activities are no longer taking place.

Your sheltered housing officer

The sheltered housing officer has a lot of roles. These include:

  • making daily contact with residents either by the intercom system, or in person
  • dealing with neighbour complaints, breach of tenancy conditions and reporting repairs to communal areas
  • working with contractors on behalf of tenants about access to individual properties or communal areas for repairs, maintenance or improvements
  • arranging social activities for residents and non-residents
  • organising other facilities such as visiting care services and hairdressers for residents
  • working with social services and health workers for specific needs

Contact your sheltered housing officer.

Sheltered housing officers

: 01375 652 820

: housing@thurrock.gov.uk

Sheltered housing forum

This forum meets 4 to 5 times a year and hosts the annual 'All Our Yesteryears' event in October.

The forum is open to all tenants living in council sheltered housing. Ask your sheltered housing officer for details.