Bus operators

Coronavirus (COVID-19) – bus travel and timetables

From 15 June 2020, bus users must wear a face covering or mask at all times while on board, and try to follow social distancing rules. You should check latest timetables and advice from bus operators: Ensignbus, First Essex, NIBS, Stephensons, TfL.

Bus operators in Thurrock

Check Thurrock bus timetables and bus fares online.

Thurrock bus services are either:

  • commercially operated
  • subsidised

Commercially operated services are run by private companies with no public funding or control. Subsidised services are also operated by private companies but with funding in part from public money.

Commercially operated services

By law, we have no control over commercially operated bus services - you must contact the operator direct if you have any comments, questions or complaints about these services.

Operators of bus routes in Thurrock are:

Bus routes in Thurrock are commercially operated, unless listed below.

Transport for London (TfL) services

Bus routes 347, 370 and 372 are Transport for London (TfL) bus services.

These are cash free buses, which means you can't pay your bus fare with cash.

Comments, questions or complaints about these services should be sent to TfL – go to Transport for London: help and contacts.

Essex County Council subsidised services

Bus routes 269 and 565 are subsidised by Essex County Council.

Comments, questions or complaints about these services should be sent to Essex County Council.

Thurrock Council subsidised services

The bus routes we subsidise are:

COVID-19 Bus Services Support Grant

In April 2020, the government announced funding keep bus routes running during the coronavirus pandemic.

Thurrock Council received a total of £21,756 in government funding for the 3-month period from April 2020 to June 2020 to support local bus operators in resuming their services.

Contact us

Send comments, questions or complaints about services we subsidise to:

Passenger Transport Unit
Thurrock Council, Civic Offices, New Road, Grays, RM17 6SL

: passengertransport@thurrock.gov.uk