Deaths, burials and cremations

Coronavirus (COVID-19) – Thurrock Register Office

Thurrock Register Office is closed, except for pre-booked appointments to register a death.

Before booking an appointment to register a death, you must first have received a 'Medical Certificate of Cause of Death' (MCCD) from the doctor's surgery. Only when you have this certificate, you should call 01375 372 822 or 01375 375 245.

Only one person is to attend the appointment and provide the information to be registered. If you or anyone in your household shows symptoms of coronavirus (COVID-19), you must not come to the Register Office. Instead, you must stay at home and change your appointment date.

Following government advice, no other Register Office appointments can be made until further notice. This includes birth registrations, marriage or civil partnership notices or ceremonies, citizenship ceremonies, certificate requests, re-registrations and corrections. During this period, you can claim for child benefit or Universal Credit before your baby's birth has been registered.

Register a death

Deaths should normally be registered within 5 days, unless the coroner is investigating the circumstances surrounding the death. A death should be registered in the district where it occurred.

We will be as sympathetic and supportive as possible, and will answer all the questions you may have.

We, or a funeral director, will advise you what to do if the coroner has been informed of the death.

Arranging your appointment

If you need to register a death, you can arrange an appointment with us online. Appointments are generally available in the afternoons only.

Register Office appointments – register a death

The following people, in order of preference, are legally required to register a death:

  • a relative
  • a person present at the death
  • the occupier of the premises where the death occurred, if he or she was aware of the death
  • the person arranging the funeral (this does not mean the funeral director)

Attending your appointment

You must bring with you a medical certificate of cause of death issued by the doctor who was treating the deceased. If possible, you should also bring the deceased's birth certificate, marriage certificate and medical card.

A registrar will talk with you in private, and ask questions about the person who has died.

You will need to know the following information:

  • the date and place of death
  • the full name and surname, and if the deceased was a married woman, the surname/family name used before marriage
  • the date and place of birth
  • the occupation, and if the deceased was a married woman or widow, the full name and occupation of her husband
  • the usual address
  • if the deceased was married, the date of birth of the surviving widow or widower
  • whether the deceased received a pension or allowance from public funds

You will be given a document to enable you to make the funeral arrangements. If the death was referred to the coroner, there may be other procedures.

You will be given a form for Department of Work and Pensions (DWP) purposes. You may also wish to purchase a copy death certificate at this time.

You may need these for:

  • probate or letters of administration
  • banks and building society accounts
  • insurance companies
  • stocks and shares
  • solicitors
  • other purposes

If you do not buy enough certificates at the time you register, you can still get them at any time in the future, but they may cost more if the register has been completed.

Thurrock Register Office
Thameside Complex, Orsett Road, Grays, RM17 5DX



  • 01375 372 822 – birth or death registration
  • 01375 375 245 – marriages or civil partnerships

Opening hours:

  • Monday to Friday, 9am to 5pm – all services
  • Saturday morning – ceremonies only

Our emergency out-of-hours contact service can be used for:

  • emergency death registrations for timely burials in line with religious or cultural practices
  • emergency marriages or civil partnerships for terminally ill residents.