Estate staff and tenant surgeries

Sign up for Housing News emails

Housing News is an email newsletter to keep tenants and leaseholders up-to-date with important information and news. To sign-up, enter your email address for Thurrock Council email updates and select the subscription topic ‘Housing News' or all council updates.

Estate officers

You can report an issue to your estate officer, arrange a home visit or a one-off appointment, by contacting:

Housing estate officers

: 01375 652 652


Monthly surgeries

We hold housing surgeries in local community venues each month. These cover subjects like:

  • advice on paying rent
  • debt management
  • repairs
  • anti-social behaviour and nuisance

Report a repair

You can also report repairs by email or telephone.

Housing repairs

: 0800 074 0169


This line is free to call and open 24 hours a day, 7 days a week.

Emails will be answered within 48 hours, Monday to Friday, 9am to 5pm.