Estate staff and tenant surgeries

Estate officers

You can report an issue to your estate officer, arrange a home visit or a one-off appointment, by contacting:

Housing estate officers

: 01375 652 652

: housing@thurrock.gov.uk

Monthly surgeries

We hold housing surgeries in local community venues each month. These cover subjects like:

  • advice on paying rent
  • debt management
  • repairs
  • anti-social behaviour and nuisance

Report a repair

You can also report repairs by email or telephone.

Housing repairs

: 0800 074 0169

: repairs@thurrock.gov.uk

This line is open 24 hours a day, 7 days a week, free to call from landlines, call charges from mobile providers may vary.

Emails will be answered within 24 hours, Monday to Friday, 9am to 5pm.