Estate staff and tenant surgeries

Estate officers

You can report an issue to your estate officer, arrange a home visit or a one-off appointment, by contacting:

Housing estate officers

: 01375 652 652


Monthly surgeries

We hold housing surgeries in local community venues each month. These cover subjects like:

  • advice on paying rent
  • debt management
  • repairs
  • anti-social behaviour and nuisance

Report a repair

You can also report repairs by email or telephone.

Housing repairs

: 0800 074 0169


This line is free to call and open 24 hours a day, 7 days a week.

Emails will be answered within 48 hours, Monday to Friday, 9am to 5pm.