Unless your request is about a gas leak or blocked sewer, you can contact us to ask for a repair.
: 0800 074 0169
This line is free to call and open 24 hours a day, 7 days a week.
Emails will be answered within 48 hours, Monday to Friday, 9am to 5pm.
If the repair is reported out of normal working hours it will be made safe or secure until a permanent repair can be made.
To report a gas leak, contact Cadent (formerly the National Grid).
: 0800 111 999
To report a blocked sewer to your property contact Anglian Water.
: 08457 145 145
This is a 24-hour hotline and will cost the same as a local call.