Roads and pavements maintenance


We are responsible for 576km of roads, along with their footways, gullies, safety barriers, pedestrian guardrails, traffic signs, street nameplates, road markings and road studs.

We investigate reported potholes and manage traffic flow in the borough to improve safety.

We also co-ordinate roadworks by utility companies, administer construction of dropped kerb vehicle crossovers, and are the highway authority for abnormal loads.

Weather conditions are monitored continually during the winter months. When necessary, gritting and snow clearing takes place on just under 300km of the road network.

The government's Department for Transport (DfT) has provided further 2023/24 funding of £314,000 for us carry out works in addition to those listed in our capital programme above. This funding will be spent as follows. Details as at 7 March 2024.

Work Site Ward Date
Footways Daiglen Drive, South Ockendon – east side from Stifford Road to Broxburn Drive Belhus Underway
Blackshots Lane, Stifford Clays – part from Brookmans Avenue to Whitmore Avenue Little Thurrock Blackshots Underway
Carriageways A128 Brentwood Road, Orsett – part Chadwell St Mary Complete
Fifth Avenue, West Thurrock – whole road West Thurrock and South Stifford 18 March 2024
Marshfoot Road, Little Thurrock – part from A1089 southbound off-slip to Marshfoot Roundabout Chadwell St Mary 18-19 March 2024
Askews Farm Lane junction with London Road, South Stifford Grays Riverside 23-24 March 2024
General patching programme Boroughwide Underway
National Highways roads and private roads

We are responsible for the maintenance, repair and cleaning of most roads in Thurrock, including footways. We are not responsible for:

  • private roads – these are the responsibility of their residents
  • National Highways roads

You should contact National Highways (formerly 'Highways England') for matters concerning:

  • A13 – from M25 junction 30 to the Tilbury slip road and to the A1089
  • A1089 Dock Approach Road, Tilbury – from the A13 to Asda roundabout
  • St Andrew's Road, Tilbury – from Asda roundabout to Tilbury Dock gate

Regular checks

All roads and footways are routinely inspected at set frequencies depending on the importance and usage of the route. There are 3 priority levels for the repair of defects, ranging between 72 hours and 3 months depending upon the nature and severity of the defect.

We also carry out an annual road condition assessment to prioritise major maintenance schemes.