We are responsible for repairing and maintaining the structure and outside of the building. This includes any shared parts or services and to take reasonable steps to make good any faults which affect the structure.Things we repair include:
For most households the chances of being offered a property by us are extremely low, and you should think about
We offer a range of home to school travel support.Public bus or trainWe may provide a ticket for travelling on a public bus or by train.
When someone has died, there are lots of things that need to be done at a time when you probably least feel like doing them.
You must make sure your dog or cat is fitted with a microchip and registered on an approved database.
Your dog must be microchipped and registered by the time they're 8 weeks-old.
You must sign a legal statement at your local register office to say you intend to get married or form a civil partnership. This is known as 'giving notice'.
If you live in a controlled parking zone (CPZ) or parking permit area (PPA) but don't have a vehicle of your own, you can apply for a visitor voucher authorisation.
Since 2023, we've provided separate weekly food waste collections for a limited number of households. Following the success of this limited 'pilot scheme', we're now providing food recycling bins to all Thurrock houses.
What the Renters' Rights Act 2025 means for landlords
On 1st May, 2026, the Renters Rights Act becomes law, introducing major reforms to the private rented sector in England.