We want your time being looked after to be as trouble-free as possible. Before you go to live somewhere new we will make sure your carers know the most important things about you so they can look after you properly. This will include:
Advocates help you have your say – whatever your opinion, they can help you make it! Advocates believe that what you have to say is important and are always happy to listen to you.
It is illegal for anyone under 18 to buy alcohol.Alcohol is bad for you. It can:
There are several types of fraud and economic crime that affect council services.Housing benefit fraudAbout 15,500 people in Thurrock get housing benefit or council tax support. Most of these claims are legal but a high number will be false.
We may issue you a Fixed Penalty Notice (FPN) – a type of fine – if you breach the restrictions of a public space protection order (PSPO).
Many people with full or partial loss of sight or hearing choose to register their sensory impairment.Deaf customers can get British Sign Language (BSL) support online and at our Civic Offices.
The Local Development Scheme sets out the documents we will prepare as part of the borough's development plan, and a timetable for their production.The latest Local Development Scheme is published below.
There are several ways you can get involved in the preparation of new planning policies and guidance.
There are 16 air quality management areas (AQMA) in Thurrock, where we monitor air pollution levels from roads, industry, and property.