You must tell us straight away if your circumstances change – the quickest and easiest way to let us know is online.
You can tell us about your changed circumstances by logging-in to our My Account services. You can create an account if you don't already have one.
Do not wait more that 1 month after the change takes place to tell us.
You can also:
- write to our benefits section at our civic offices
- come in person to tell us
- reception: 8am to 5:15pm, Monday to Thursday, and 8am to 4:45pm, Friday
- public counters: 9am to 4:30pm, Monday to Friday
- office hours: 8:45am to 5:15pm, Monday to Thursday, and 8:45am to 4:45pm, Friday