Benefits

Council tax and benefits – Sunday 28 February

On Sunday 28 February from 9am to 3pm, due to essential maintenance, our online services for council tax accounts and benefit applications will not be available.

Please do not try to use these services during this time. We apologise for any inconvenience. You can still pay your council tax online.

Benefits online

On 9 December 2020 we changed our online system for housing benefits and council tax support. New applications made before this date, and any on-going housing benefit payments or council tax support you receive, are not affected. You don't need to contact us.

From 27 January 2021, if you’re registered for council tax on our My Account service, you will also be able to check your benefit payment dates and amounts online. If you haven’t used the service since this date, you will need to create a new My Account.