Changes to your circumstances affecting council tax

My Account council tax

Some online council tax services will not be available from 8am to midday on Wednesday 1 April. Services affected are council tax registration, council tax account view, council tax eBilling and council tax move – we apologise for any inconvenience. You can still pay your council tax online.

Coronavirus (COVID-19) – support for businesses and the self-employed

Go to our business rates pages for information on assistance with business rates and government cash grants for businesses. We are also providing financial assistance for the self-employed in the form of deferred council tax payments.

If your circumstances change

You must let us know of any changes to your circumstances that would affect your council tax billing. This includes any:

  • change of name
  • change of property address
  • change of billing address
  • change to the people in your household
  • change of property ownership – for example, if you are moving house

Changing address

Use our online My Account services to:

  • tell us if you are moving to Thurrock, or are a new occupier in Thurrock
  • tell us if you are moving home within Thurrock
  • tell us if you are moving away from Thurrock

Login to My Account below. You can create an account if you don't already have one.

My Account - council tax

You will need to tell us things like:

  • your name, address and contact details
  • your council tax account number
  • name of council tax payer
  • details of change

Other changes

Use My Account if you also need to apply for a single person discount or update your details. You can create an account if you don't already have one.

My Account - council tax

You can use the forms below to tell us about other changes to your circumstances.