Apply for support
If your child is starting a new school year in September, you should apply for help with home to school travel no earlier than 19 April and no later than 31 May – if you apply after this date we may not be able to arrange travel support in time for the beginning of term.
You must not use the form below for learners over 16 years-old or if you are currently living temporary accommodation.
For students of ages above 16 years-old, go to support for learners over 16 years-old
If you are living temporary accommodation, use our discretionary transport award form.
You should only apply if your child is eligible for help – check who is eligible.
Our application form is currently being updated and will be published here later on 19 April 2024.
After you apply
We will work to make a decision on your application within 10 working days of receiving all the information we need.
If we can offer transport support, we will make arrangements and let you know as soon as possible.
Our decision
We will decide what type of help with travel we can provide – go to travel arrangements we can offer.
Any support we provide will be for a maximum of 1 school year. It will be reviewed during that time. You must apply again if you need support after this period.
You must tell us straight away if your circumstances change and any information you included on your home-to-school travel support application would now be different. We may stop providing support in some circumstances– for example, if a medical condition improves or you move home.
In some cases – called 'exceptional circumstances' – even if your child is not eligible for free travel, we may still be able to make arrangements for them, but there may be a cost for you to pay.
For information, go to our discretionary transport award page.
Appeals
You can appeal against any decision we make. Information is included in our full policy.