While our offices are closed

While our offices are closed, if you need housing advice on homelessness, getting temporary accommodation, our housing register or renting in social housing, you can email housingoptions@thurrock.gov.uk or phone 01375 652 820.

Emergency housing if you're homeless

You can get government advice on emergency housing from GOV.UK: emergency housing if you're homeless.

Contact us if you are legally homeless – find out more at Shelter: legally homeless

Homelessness team

: 01375 652 820

: housingoptions@thurrock.gov.uk

Emergency contact outside of office hours

: 01375 372 468

For use outside of normal office hours:

  • Monday to Thursday, 4:30pm to 9am
  • Friday, from 4:30pm through the weekend until 9am on Monday
  • public holidays

You will need to pay a weekly charge if you are given temporary accommodation.

Support is also available for rough sleepers.

Domestic abuse

If you are a victim of domestic abuse or violence, we will see whether the sanctuary scheme is an option for you. Go to our domestic abuse page.