While our offices are closed, if you need housing advice on homelessness, getting temporary accommodation, our housing register or renting in social housing, you can email housingoptions@thurrock.gov.uk or phone 01375 652 820.
Organisations across the UK are working together to help people who are homeless or at risk of becoming homeless.
By law, public organisations must tell us if they know a person in Thurrock is homeless or at risk of homelessness. This is called a 'Duty of Refer'. After referring a person to us, they work together with us to help the person improve their situation.
From 1 October 2018, organisations that have a 'Duty to Refer' are:
For a person to be referred to us, they must:
If you work for one of the organisations listed above, you can make a referral to us by using the Housing Jigsaw online 'ALERT' service.
Housing 'ALERT' referral service
If you are unable to use the alert service, you can email us direct.
