Homelessness

While our offices are closed

While our offices are closed, if you need housing advice on homelessness, getting temporary accommodation, our housing register or renting in social housing, you can email housingoptions@thurrock.gov.uk or phone 01375 652 820.

Rough sleepers

Sleeping rough is harmful and damaging to people's health.

The housing charity Shelter provides advice on how to:

Find out about emergency housing if you're homeless.

If you're concerned about someone sleeping rough

If you're concerned about someone sleeping rough in Thurrock you can contact StreetLink, either online or through their 24-hour helpline. StreetLink connects rough sleepers with local support.

StreetLink

: 0300 500 0914

Working with people sleeping rough on the streets

Together with other councils, we work with Sanctuary Housing, a social housing organisation that helps people across the UK.

Sanctuary Housing provides necessary support and accommodation for rough sleepers as quickly as possible.

Severe weather – emergency accommodation

Severe weather can threaten the safety and well-being of vulnerable people. When there is a risk of severe cold weather, we will act quickly to make sure rough sleepers have access to shelter if we believe they are at risk.

Our 'severe weather emergency protocol' (SWEP) for protecting rough sleepers is below.

To check the latest local weather forecast, go to Met Office: Grays weather.