If you're homeless or likely to become homeless

We will help you if you're legally homeless or likely to become homeless.

This will depend on:

  • your eligibility
  • your level of need
  • whether your homelessness is your fault

The housing charity, Shelter has more information and advice – go to:

Help we can provide

The Homelessness Reduction Act (HRA) became law on the 3 April 2018. It changes how we help people who are – or may become – homeless. We will work with you where possible to prevent you from becoming homeless, and to reduce the need for temporary or emergency housing.

You should contact us if you're either homeless or likely to become homeless.

Homelessness team

: 01375 652 820

: housingoptions@thurrock.gov.uk

We will carry out an assessment to see whether you and your household:

  • are eligible for help
  • are homeless or threatened with homelessness within 56 days
  • are homeless or threatened with homelessness through no fault of your own
  • have a priority need
  • have a local connection

If you are eligible, we will work with you to develop a personal housing plan. This plan will set out the steps that we can take, together with you, either to prevent you losing your home or to help you find another home.

We will work with you for:

  • up to 8 weeks if you're threatened with homelessness
  • a further 8 weeks if you become homeless

If we are unable to prevent you becoming homeless or find you another home, it's likely you will be offered private rented accommodation or social housing only if you have a high priority need and your homelessness was not your fault.

For independent advice if you are worried your home may be repossessed, go to GOV.UK: repossession.