Request a new bin
The property occupier is responsible for replacing damaged or stolen bins.
Costs are:
- £50 for a new wheeled bin
- £30 for a new wheeled bin if you are aged 60 or over
- £30 for a new wheeled bin if you receive certain benefits – proof of entitlement will be needed
- free for a new food caddy (maximum 1 per eligible household) or an outdoor food recycling bin (maximum 2 per eligible household)
Report a damaged or missing bin
You can request new waste containers if you have moved into a new property or have reported a damaging or missing (stolen) waste container that needs to be replaced, using our online form below. On receiving your request, we will contact you to take payment where applicable.
Report a damaged or missing bin
We replace bins at no charge if they are damaged or lost as a result of our collection operations. Our full policy on replacement bins is below.