Household waste and recycling

Missed Bins - Friday 10 October

Some Blue and Brown bins could not be collected today in some Round A streets in Grays. Some Green and Grey bins could also not be collected in some Round B streets in Grays. Crews will attempt to collect the outstanding bins when they are next out on Monday 13 October. All food waste bins were collected. 

Request new waste containers

The property occupier is responsible for replacing damaged or stolen bins.

Costs are:

  • £50 for a new wheeled bin
  • £30 for a new wheeled bin if you are aged 66 or over
  • £30 for a new wheeled bin if you receive certain benefits – proof of entitlement will be needed
  • free for a new food caddy (maximum 1 per eligible household) or an outdoor food recycling bin (maximum 2 per eligible household)
  • free blue sacks for properties eligible for bagged collections 

Report a damaged or missing bin / request a new container 

You can request new waste containers if you have moved into a new property, report a damaged or missing (stolen) waste container that needs to be replaced or if we make bagged waste collections from your property order a roll of blue sacks, using our online form below. On receiving your request, we will contact you to take payment where applicable. 

Request new replacement waste containers

We replace bins at no charge if they are damaged or lost as a result of our collection operations. Our full policy on replacement bins is below.