How much council tax you must pay

Council tax and benefits – 5-8 March

From 4pm, Friday 5 March to 9am, Monday 8 March, due to essential maintenance, our online services for council tax accounts and benefit applications will not be available.

Please do not try to use these services during this time. We apologise for any inconvenience. You can still pay your council tax online.

Appeals against council tax banding

We do not set council tax bands for properties. The Valuation Office Agency (VOA) is responsible for setting council tax bands.

Making an appeal

To challenge your council tax band, you must complete a council tax proposal form. Go to GOV.UK: Council tax challenge form.

Send your appeal or query about your property band to the Listing Officer, below.

The Listing Officer
Inland Revenue Valuation Office, Ferrers House, Castle Meadow Road, Nottingham NG2 1AB

: 03000 501 501

Grounds for appeal

The grounds for appeal against your council tax banding include:

  • if there has been a material change in the value of the property – any big improvement that usually needs planning permission, in which case we will tell the Valuation Office the work is done
  • a material reduction because a part of the house has been knocked down – this can be a big change or adaptation that makes the home suitable for a physically disabled person, in which case an immediate change of band may be necessary

When you cannot appeal

You cannot appeal on the basis of:

  • a change in property values since 1991
  • temporary nuisances such as road works or minor changes in the area