What's in your library

Disability and accessibility

We offer access services if you are unable to visit your library, have a visual impairment or are hard of hearing.

Access Ticket

If you find it hard to read print – for example, your sight may be impaired or you may not be able to hold a book – then you may be eligible for a library Access Ticket.

An Access Ticket allows you to borrow our audio-visual items for free. Charges would apply only if you are not housebound and you do not return an item to us on time.

We can provide a Temporary Access Ticket if you have a short-term problem such as cataracts or a broken leg. We may have to visit you at home to find out what type of access would be best.

Home-Link library service

Our Home-Link service is for people who have difficulty accessing the borough's libraries. Difficulties could include:

  • mobility difficulties
  • sight impairment – registered blind or partially sighted
  • other medical conditions, which are assessed on a case by case basis

Library volunteers deliver books, DVDs, CDs and talking books to homes across Thurrock. You can either tell us which items you would like borrow, or ask us to select items for you. All items are issued for 12 weeks.

You can register for the Home-Link service by calling your local library.

We do not run a mobile library service.

'Wireless for the Blind' CD and MP3 players

We work with the British Wireless for the Blind Fund and to provide CD and MP3 players for talking books. These are free if you are on a means tested benefit. We must visit you at home before we can give you this service.

Royal National Institute of Blind People (RNIB) Talking Books

If you are registered blind or partially sighted, you can also apply to RNIB Talking Books for their free books – phone their helpline or download a library registration form. RNIB Talking Books can be supplied digitally or be posted direct to your home on a CD or USB memory stick.

Contact us

Contact Grays library if you would like more information about these services.

Grays library access services
Thameside Complex, Orsett Road, Grays, RM17 5DX

: 01375 413 976

: access.services@thurrock.gov.uk