While our offices are closed, if you need housing advice on homelessness, getting temporary accommodation, our housing register or renting in social housing, you can email email@example.com or phone 01375 652 820.
Finding somewhere to live
For at least 3 weeks from 25 March, you will not be able to bid for council housing or arrange a mutual exchange. New lettings will only be by direct offers to risk-assessed homeless households and applicants whose safety is at risk where they live – for example, due to abuse. We will contact tenants who were due to move out between 23 March and 19 April and offer them the choice to extend their notice period and move later, or withdraw their 'notice to quit' completely.
We may extend the 3-week period if necessary to follow government rules on staying at home and away from others (social distancing).
The demand for council housing in Thurrock is far greater than the number of properties we have available. By law, we must give priority housing to those with the greatest need.
For most households the chances of being offered a property by us are extremely low, and you should think about the alternative housing options, below.
Help is available if you are currently homeless or likely to become homeless.
Private rented homes
Unless you have a high priority on the housing waiting list, private renting is the quickest way to get housing locally. Local letting agents are a good place to start looking.
If you have a low income and get housing benefit but you still need to top up your rent, you may be entitled to a discretionary housing payment. This can sometimes also pay for a deposit on a new property or your moving costs, if the move will improve your financial circumstances.
Affordable home ownership
You may be able to get financial help through a government home ownership scheme if you can’t afford to buy a home. Go to GOV.UK: affordable home ownership schemes.
Help to Buy: equity loan – a government loan of up to 20% of the value of your new build home, reducing your initial outlay to 5% deposit and 75% mortgage
Help to Buy: NewBuy – buy a new-build home with a purchase price of up to £500,000 with a deposit of only 5%
shared ownership – a range of part-buy, part-rent schemes, including options for people over 55 or with long-term disabilities
Rent to Buy – new build homes to rent at a discount for a set period of time, where the share is purchased at the end of the period using money saved for a mortgage deposit
Intermediate Market Rent – new build homes to rent at around 20% less than typical market rents
Search for shared ownership properties through the Share to Buy website.
Registering with other councils
You can apply to go on the housing waiting list of any council in the country, and can be registered on more than one list. Each council has its own rules about who qualifies for their list, and its own policy for prioritising applicants. Most will give higher priority to people who have a local connection with the area.
If you work in an area, or used to live there, or have close relatives living there, you may be added to that area's waiting list.
To register in other parts of the England or Wales, go to: GOV.UK: Apply for council housing.
Housing association properties to rent
We have ‘nomination rights’ with most local housing associations. This means we recommend eligible tenants for a number of their properties when they become available to let. You can bid for these properties online in the same way you would apply for council housing, below.
Applying for council housing
You should read our information before you apply for council housing.
You must apply for council housing online.