Parking enforcement

We enforce parking, loading and waiting restrictions in the borough.

The main reasons for parking enforcement are to:

• encourage sensible and legal parking
• reduce traffic congestion on our roads
• allow buses and service vehicles to operate more effectively
• make our roads safer for drivers, pedestrians, motorcyclists and cyclists
• support town centres by encouraging commuters and other drivers to use long-stay car parks freeing up short-stay spaces
• help Blue Badge holders by enforcing disabled parking spaces
• discourage drivers from parking in front of dropped kerbs
• improve the general environment

Reporting problems that need parking enforcement

If you know of an on-going problem that needs parking enforcement, you can report it to us using the email address below.

You should provide as much information as possible – for example:

• dates and times that problem has occurred
• details of the vehicle or vehicles involved, including registration numbers if possible
• the exact location where the problem occurs, such as a specific part of a road – for example, a dropped kerb in front of a property
• the type of problem and the danger it may create

Civil Enforcement Officers

Our team of Civil Enforcement Officers – previously known as parking attendants – is on patrol across Thurrock. They enforce regulations for:

• on-street parking
• pay-and-display car parks

Civil Enforcement Officers on the streets do not deal with:

• parking appeals
• issuing permits
• abandoned or untaxed vehicles
• vehicles parked on the footway unless there are yellow lines in place
• vehicles parked on grass verges unless there are yellow lines in place
• vehicles causing an obstruction unless there are yellow lines in place

External auditing

We are a member of the Parking and Traffic Regulations Outside London (PATROL) Adjudication Joint Committee.