Due to essential maintenance work, we will be unable to take payments online or by phone between 6pm, Friday 21 June and 8am, Monday 24 June. We apologise for any inconvenience.
Paying your council tax
Your annual bill is called the 'Council tax demand notice 2019/20' – this is the legal name for a council tax bill in the UK.
Your property valuation
Your bill tells you which valuation band your property has been given. A valuation band is a range of property values, represented by a letter from A to H. The higher the letter, the higher the estimated value of your property compared with other properties.
Your property valuation band is decided by the UK Valuation Office Agency (VOA) – Thurrock Council cannot change your valuation band.
Find out about:
- council tax to be paid for properties in each valuation band
- how valuations are decided
- appeals against council tax bands
Your account reference
Your bill tells you the council tax account reference number for your household. This is a 10-digit number that begins '22'. You must use this reference number when managing your council tax online, or when making a payment, or when you have any council tax query.
Your bill tells you the total amount of council tax you must pay each year. It also shows how much of that total goes to different organisations' services.
Every council tax bill-payer must pay towards all these services – you cannot refuse to pay all or part of your full bill on the grounds that you do not use all these services.
Adult social care
The government expects councils to include an extra amount – called a 'precept' – on all bills to help pay for the rising cost of care in our old age. This is shown on your bill as 'Adult Social Care'.
Every council tax bill-payer must pay this amount, whether or not anyone in their household currently uses adult social care services.
The extra amount for adult social care goes to Thurrock Council.
Policing, fire and rescue
Your bill tells you how much of your council tax bill goes towards policing, fire and rescue across the whole of Essex. You must pay these amounts, even if you have not used these services directly. They are shown on your bill as:
- Essex Fire Authority – this is Essex County Fire and Rescue Service
- Police & C C For Essex – this is Essex Police and the Police, Fire and Crime Commissioner for Essex
When we collect council tax payments, we keep the amount that will go towards funding council services and we pay the police and fire authorities their shares directly.
Total amount payable
The 'Maximum gross amount payable' is the total you must pay for the whole year, before any discounts, exemptions or premiums have been applied.
If you have claimed a discount or exemption, or if you must pay an extra premium, then this will be shown in the box below and will either reduce or increase the total bill.
To find out about these, go to:
Payment instalments and when they are due
You can choose to pay all your council tax in a single payment, but most people pay a smaller amount each month.
Your bill will tell you when your first instalment – your first monthly payment – is due, and how much you must pay. It will also tell you how much you must pay each month for the rest of the year up to March 2019.
The first instalment is usually different to the amounts for the rest of the year. This is because the total bill for the year usually doesn't divide exactly by the number of months, so we include the difference in the first month.
There are many ways to pay your council tax – go to paying your council tax.
By far the easiest, most convenient way for you to pay is by direct debit.
Choosing to get your bill online
Many people now find it more convenient to get their council tax bill online.
To find out about online billing – called eBilling – go to getting your bill online.
Leaflets that get posted with your bill
We included 2 small leaflets with your bill this year – one about council services, and the other about Essex Police and Essex County Fire and Rescue Service funding. Council service information included:
- managing your council tax online
- council budgets
- changes to wheeled bin collection days on public holidays
- fostering a Thurrock child
- anti-social behaviour
- finding a job could be the first step to giving your family is brighter future
You can download the leaflets below but it's much better to use our web pages, however, as the web pages will be kept up-to-date if service details change.
Council tax bill 2019/20 leaflets