While our offices are closed, if you need housing advice on homelessness, getting temporary accommodation, our housing register or renting in social housing, you can email housingoptions@thurrock.gov.uk or phone 01375 652 820.
Our online services for viewing rent statements and bidding for council properties were updated on 11 June. You will need to create a new login account to access these services. To do this, go to council housing services online and select the 'create an account' button at the end of the page.
Your old account details have been deleted and your personal data remains secure.
If you are successful in bidding for a property and have been shortlisted as one of the top 6 bidders, you must provide documents to support your application within 2 working days, otherwise you will be bypassed for the property.
Evidence to be provided is shown below.
| What's being assessed | Evidence needed | When it's needed |
|---|---|---|
| Identity of applicant | Photo ID such as:
|
When you are shortlisted for a property |
| Identity of joint applicant | Photo ID such as:
|
When you are shortlisted for a property |
| Identity all other adult household members | Photo ID such as:
|
When you are shortlisted for a property |
| Identity all child household members | Passport or birth certificate | When you are shortlisted for a property |
| What's being assessed | Evidence needed | When it's needed |
|---|---|---|
| Evidence of address | Utility bills or bank statements in the applicants name showing current and past 6 years' residence, or council tax bills for past 6 years, or tenancy agreement for past 6 years | When you submit your application |
| Evidence of family living in borough | Name and address of a family member and proof of relationship to the applicant, plus council tax bills or other official evidence showing their residence in the borough for the past 6 years - documents accepted include:
|
When you submit your application |
| What's being assessed | Evidence needed | When it's needed |
|---|---|---|
| Evidence of income for both joint applicants |
|
When you are shortlisted for a property |
| Proof of all benefits | Award letter or most recent bank statement showing all payments received | When you are shortlisted for a property |
| Evidence of savings | Copies of last 6 months bank and building society accounts | When you are shortlisted for a property |
| Evidence of assets |
|
When you are shortlisted for a property |
| Evidence of home ownership | Copy of land registry document | When you are shortlisted for a property |
| Evidence of equity in property |
|
When you are shortlisted for a property |
| What's being assessed | Evidence needed | When it's needed |
|---|---|---|
| Evidence of children living in household | Child benefit for children | When you are shortlisted for a property |
| Evidence of non-dependents living in household | Bank statements or other official document showing address | When you are shortlisted for a property |
| Evidence of shared care of children |
|
Registration |
| Evidence of pregnancy | Letter from GP or midwife with expected birth date, or Estimated Date of Delivery (EDD) form | Registration |
| What's being assessed | Evidence needed | When it's needed |
|---|---|---|
| Evidence of service in the armed forces | Discharge letter or payslip | Registration |
| What's being assessed | Evidence needed | When it's needed |
|---|---|---|
| Proof of residence | Tenancy agreement | When you are shortlisted for a property |
| Evidence of clear rent account | Rent statement from landlord | When you are shortlisted for a property |
| What's being assessed | Evidence needed | When it's needed |
|---|---|---|
| Evidence of employment |
|
Registration |
| Evidence of community work | Letter from charity manager confirming the number of hours volunteered or evidence of caring or volunteering | Registration |
| Evidence of caring responsibilities | Copy of letter from Department for Work and Pensions (DWP) confirming award of Carers Allowance | Registration |
| What's being assessed | Evidence needed | When it's needed |
|---|---|---|
| Evidence of need for sheltered housing | If aged 55 to 60, evidence of higher rate Disability Living Allowance or enhanced Personal Independence Payment, and a completed sheltered housing assessment outlining need for support | Registration |
