We are aware that during August some residents obtained more than their allowance of free visitor parking permits. These extra permits have now been cancelled. If you believe we may have cancelled a free visitor parking permit within your allowance, please contact us by email at email@example.com – we apologise for any inconvenience.
If you live in a controlled parking zone (CPZ) or permit parking area (PPA), you may be eligible for either a resident parking permit or – if you don't have a vehicle of your own – a visitor voucher authorisation.
With a resident parking permit or visitor voucher authorisation you can use short-stay visitor parking permits so your visitors, including trades people, can park in the zone or area.
You can also apply for a visiting carers parking permit.
Types of visitors permit
If eligible, you can select:
- Visitor Parking Permit (Free) – select this option to use your first 20 visitor parking permits each year, where each permit is valid for 5 hours
- Visitor Parking Permit – select this option to buy additional visitor parking permits after you've used your first 20 visitor parking permits each year
You can buy up to 9 visitor parking permits at any one time.
|Visitor permit, first 100 hours – 20 permits, each valid for 5 hours||Free|
|Visitor permit, additional 5 hours||45p|
|Visitor permit, additional all day||75p|
Buying and using visitor parking permits
Use our secure online My Account service to manage your permits. First go to 'My Account – parking permits', below, then either 'Sign in' with your email address and password if you already have an account, or use the 'Register' option to create a new account if you don't have one.
When you login, you will be shown:
- Permits – a list of your electronic permits and their current status (older paper permits are not listed)
- Permit Applications Available – a list of the types of parking permit for which you can apply.
For visitors parking permits, select the 'Buy/Use Vouchers' option near the top of the screen. If you already have any 'Vouchers In Use' or 'Vouchers Available To Use', these will be listed for you.
To buy new vouchers or claim your 20 free vouchers, go to the table below the 'Buy Vouchers' heading. In the first column, find the 'Voucher Type' you need, and in the last column enter the 'Number of vouchers you wish to buy' of that type. You can then use the 'Buy' button at the bottom of the screen, which will show either the total to pay or £0.00 for free vouchers.
Guides to parking permits online