Private tenants

Coronavirus (COVID-19) – private landlords and tenants

The government has published guidance for landlords and tenants in private housing – go to GOV.UK: COVID-19 and renting.

Tenancy deposit protection

You may have to pay a tenancy deposit before you move in to private rented property.

When you pay a deposit, your landlord or letting agent must protect it through a government-backed tenancy deposit protection scheme.

Your landlord or letting agent must put your deposit in the scheme within 30 days of getting it.

You can use the Shelter: tenancy deposit protection rules to find out:

  • whether your landlord has to protect your tenancy deposit
  • what happens if your tenancy deposit is not protected
  • how to get your deposit back