Housing repairs and improvements

Fence repairs

We are currently working on a high number of requests for repairs to fences at council housing. This means it's taking longer than usual to complete some repairs. We apologise for any inconvenience and expect to complete all overdue repairs by mid-September 2022.

Extra help for vulnerable residents

You may get extra help with repairs if you are registered with us being vulnerable.

Examples of vulnerable adults include:

  • people with learning disabilities
  • people with mental health problems
  • older people
  • people with a physical disability or impairment

Additional support may be needed for vulnerable adults who experience:

  • physical frailty or chronic illness
  • sensory impairment
  • challenging behaviour
  • drug or alcohol problems
  • social or emotional problems
  • poverty or homelessness

There may be other reasons why someone is vulnerable.

We share a joint protocol with our partners for helping vulnerable people, including those living in council properties.